> For the complete documentation index, see [llms.txt](https://docs.ocutrap.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ocutrap.com/troubleshooting.md).

# Troubleshooting

- [Trap Offline or Won't Connect](https://docs.ocutrap.com/troubleshooting/trap-offline-or-wont-connect.md): Step-by-step help when your OcuTrap shows offline, will not connect, or does not respond to commands from the app.
- [Common Issues](https://docs.ocutrap.com/troubleshooting/common-issues.md)
- [Trap Not Sending Commands](https://docs.ocutrap.com/troubleshooting/trap-not-sending-commands.md)
- [Motor-to-Pin Connection Too Tight](https://docs.ocutrap.com/troubleshooting/motor-to-pin-connection-too-tight.md): Sometimes when connecting the motor to the pin and clevis during trap assembly, it can be difficult to fit the parts together.
- [Condensation on the Camera](https://docs.ocutrap.com/troubleshooting/condensation-on-the-camera.md): Dealing with Water or Occasional moisture on the OcuTrap R1 lens can soften image quality or trigger glare at night. This guide explains why it happens, how to clear it quickly, and when to contact us
- [Motor Connector Use](https://docs.ocutrap.com/troubleshooting/motor-connector-use.md)
- [Motor Connector Tightness Check](https://docs.ocutrap.com/troubleshooting/motor-connector-tightness-check.md)
- [Wire Exposed](https://docs.ocutrap.com/troubleshooting/wire-exposed.md)


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