Deleting a Trap

Clicking Delete Trap permanently removes your trap and all of its data. Please review the steps below before proceeding.

Warning: This action is permanent and cannot be undone.

Steps

  1. Go to Your Account Page
    Visit app.ocutrap.com/account/ and scroll down to the Devices section.
  2. Open the Delete Trap Menu
    Click the Delete Devices link. A popup titled Delete Owned Traps will appear.
  3. Select the Trap
    Use the dropdown to select the trap you want to delete. Each entry shows the trap name followed by a unique ID.
    Only the part before the dash is the actual trap name — you'll need this in the next step.
  4. Confirm the Trap Name
    Type the exact trap name (before the dash) into the red box to confirm. If the name does not match exactly, deletion will be cancelled.
  5. Cancel Subscription (if any)
    Any active subscription linked to the trap will be canceled automatically.
  6. Receive Confirmation Email
    You will receive an email confirming deletion, including the Trap ID for your records.