Troubleshooting

Wire Exposed

What You Are Seeing

Sometimes the smaller internal wires (red and black) are visible where the cable enters the metal connector on the motor cable. This is usually not a big deal, but over time it can reduce waterproofing at that connection.

Exposed red and black internal wires at the motor cable connector

How to Fix

  1. Loosen the connector. Hold the smooth center base with one hand and rotate the knurled top part counter-clockwise until the cable is loose.
Loosen the connector by rotating the top part counter-clockwise
  1. Push the cable in. Push the cable into the connector until the red and black wires are no longer exposed, and a bit farther to improve the waterproof seal.
Push the cable into the connector until internal wires are covered
  1. Tighten the connector. While keeping light pressure on the cable so it stays seated, rotate the top part clockwise to tighten the connector.
Tighten the connector clockwise while holding the cable in place
  1. Check the result. The cable should sit fully inside the connector with no internal wires visible.
Correct cable connection with no exposed internal wires