If you forget your password, you can reset it with a code emailed to you:

  1. Go to app.ocutrap.com and click Forgot password?
  2. Enter your email and click Send Reset Code.
  3. Check your email for a 6-digit reset code.
  4. Back in the app, click Enter Reset Code, then enter the code along with your new password and confirm it.
  5. Click Reset Password. When you see Password reset complete, sign in with your new password.

Your password is kept in sync across the web and mobile apps, so the new password works everywhere.