OcuTrap Knowledge Base

OcuTrap Knowledge Base

Set up, operate, and troubleshoot your OcuTrap smart trap.

Set up, operate, and troubleshoot your OcuTrap smart trap with hardware guides, app help, billing, and support.

New here? Start with the Set-up Tutorial. If something is not working, check Common Issues or Trap Offline or Won't Connect. Moving from the old app? See Switching to the new OcuTrap app.

Browse the docs

Getting StartedSet up your trap, connect the app, and learn how arming and captures work. TroubleshootingFix offline traps, door problems, motor connections, and other common issues. FAQsBattery, firmware, weather, camera settings, and everyday questions. Account & BillingManage subscriptions, update payment methods, and reset your password. Device ManagementTransfer or sell a trap, run test mode, and manage device ownership. SupportContact us, report bugs, and review safety information. DownloadsPrint-friendly PDFs, cheat sheets, and other reference materials. Legal & ComplianceWarranty, disclaimers, and compliance information.

Quick links to the pages customers open most often:

Set-up Tutorial

Trap Offline or Won't Connect

Common Issues

Battery Overview

LED Guide

System status

Check whether OcuTrap services are running normally before troubleshooting a connection issue.

ocutrap.statuspage.io https://ocutrap.statuspage.io/