OcuTrap Knowledge Base

Set up, operate, and troubleshoot your OcuTrap smart trap.

Everything you need to set up, operate, and troubleshoot your OcuTrap smart trap — hardware guides, app help, billing, and support.

New here? Start with the Set-up Tutorial. If something is not working, check Common Issues or Trap Offline or Won't Connect.

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Getting Started

Set up your trap, connect the app, and learn how arming and captures work.

Troubleshooting

Fix offline traps, door problems, motor connections, and other common issues.

FAQs

Battery, firmware, weather, camera settings, and everyday questions.

Account & Billing

Manage subscriptions, update payment methods, and reset your password.

Device Management

Transfer or sell a trap, run test mode, and manage device ownership.

Support

Downloads

Print-friendly PDFs, cheat sheets, and other reference materials.

Legal & Compliance

Warranty, disclaimers, and compliance information.

Quick links to the pages customers open most often:

Check whether OcuTrap services are running normally before troubleshooting a connection issue.

Last updated 20 days ago

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