OcuTrap Knowledge Base

OcuTrap Knowledge Base

Set up, operate, and troubleshoot your OcuTrap smart trap.

New here? Start with the Set up your trap. If something is not working, check Common issues or Trap offline or won't connect. Moving from the old app? See Move to the new OcuTrap app.

Browse the docs

Getting startedSet up your trap, connect the app, and learn how arming and captures work. TroubleshootingFix offline traps, door problems, motor connections, and other common issues. FAQsBattery, firmware, weather, camera settings, and everyday questions. Account and billingManage subscriptions, update payment methods, and reset your password. Device managementTransfer or sell a trap and manage device ownership. SupportContact us, report bugs, and review safety information. DownloadsPrint-friendly PDFs, cheat sheets, and other reference materials. Legal and complianceWarranty, disclaimers, and compliance information.

Quick links to the pages customers open most often:

Set up your trap

Trap offline or won't connect

Common issues

Battery overview

LED guide

System status

Check whether OcuTrap services are running normally before troubleshooting a connection issue.

ocutrap.statuspage.io https://ocutrap.statuspage.io/