# OcuTrap Knowledge Base

Everything you need to set up, operate, and troubleshoot your OcuTrap smart trap — hardware guides, app help, billing, and support.

{% hint style="info" %}
**New here?** Start with the [Set-up Tutorial](/getting-started/set-up-tutorial.md). If something is not working, check [Common Issues](/troubleshooting/common-issues.md) or [Trap Offline or Won't Connect](/troubleshooting/trap-offline-or-wont-connect.md).
{% endhint %}

## Browse the docs

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Getting Started</strong></td><td>Set up your trap, connect the app, and learn how arming and captures work.</td><td><a href="/pages/gqYPYKhXIfPirykqdktM">/pages/gqYPYKhXIfPirykqdktM</a></td></tr><tr><td><strong>Troubleshooting</strong></td><td>Fix offline traps, door problems, motor connections, and other common issues.</td><td><a href="/pages/Mbs2ORX52wVmrzGvAMYg">/pages/Mbs2ORX52wVmrzGvAMYg</a></td></tr><tr><td><strong>FAQs</strong></td><td>Battery, firmware, weather, camera settings, and everyday questions.</td><td><a href="/pages/9lU2Nw867bpFnojcCzJt">/pages/9lU2Nw867bpFnojcCzJt</a></td></tr><tr><td><strong>Account &#x26; Billing</strong></td><td>Manage subscriptions, update payment methods, and reset your password.</td><td><a href="/pages/QZeM1lYVqC8rUGFUKqf4">/pages/QZeM1lYVqC8rUGFUKqf4</a></td></tr><tr><td><strong>Device Management</strong></td><td>Transfer or sell a trap, run test mode, and manage device ownership.</td><td><a href="/pages/6WOq82UtXdSngVj2BWpv">/pages/6WOq82UtXdSngVj2BWpv</a></td></tr><tr><td><strong>Support</strong></td><td>Contact us, report bugs, and review safety information.</td><td><a href="/pages/-MiNvpuX5FrxDvFSXt2X">/pages/-MiNvpuX5FrxDvFSXt2X</a></td></tr><tr><td><strong>Downloads</strong></td><td>Print-friendly PDFs, cheat sheets, and other reference materials.</td><td><a href="/pages/BAJSJjvcIkgPsKDzoCOJ">/pages/BAJSJjvcIkgPsKDzoCOJ</a></td></tr><tr><td><strong>Legal &#x26; Compliance</strong></td><td>Warranty, disclaimers, and compliance information.</td><td><a href="/pages/zTZKzfOSov64Z1gqnpz1">/pages/zTZKzfOSov64Z1gqnpz1</a></td></tr></tbody></table>

## Popular guides

Quick links to the pages customers open most often:

{% content-ref url="/pages/gqYPYKhXIfPirykqdktM" %}
[Set-up Tutorial](/getting-started/set-up-tutorial.md)
{% endcontent-ref %}

{% content-ref url="/pages/BdBJ3s5X7e82go3gRyIO" %}
[Trap Offline or Won't Connect](/troubleshooting/trap-offline-or-wont-connect.md)
{% endcontent-ref %}

{% content-ref url="/pages/Mbs2ORX52wVmrzGvAMYg" %}
[Common Issues](/troubleshooting/common-issues.md)
{% endcontent-ref %}

{% content-ref url="/pages/ZN2O5Bdl7MFgLpxLAorQ" %}
[Battery Overview](/getting-started/battery-overview.md)
{% endcontent-ref %}

{% content-ref url="/pages/As0q8Jyb5j5k0IIW9ctQ" %}
[LED Guide](/getting-started/led-guide.md)
{% endcontent-ref %}

## System status

Check whether OcuTrap services are running normally before troubleshooting a connection issue.

{% embed url="<https://ocutrap.statuspage.io/>" %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.ocutrap.com/readme.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.