Prerequisite: Make sure device has enough battery charge. If not turning on, charge the battery and try again.

To put your device in Safe Mode:

  1. Hold down BOTH buttons (RESET and MODE).

  2. Release only the RESET button, while holding down the MODE button.

  3. Wait for the LED to start blinking magenta

  4. Release the MODE button.

Before entering safe mode, the device will proceed through the normal steps of connecting to the cloud; blinking green, blinking cyan, and fast blinking cyan. If you're unable to connect to the cloud, you won't actually end up with breathing magenta, but execution of application firmware will still be blocked - so you are in a "sort-of safe mode".

Last updated