Notification settings
Choose which trap events reach you and how. OcuTrap notifications come from your traps' firmware; the app lets you pick the events and delivery channels.
On this page
The web and mobile apps present these controls a little differently.
Web (Settings → Notifications)
On the web app, open Settings and find the Notifications section. You pick, for each event category, which channels deliver it:
Event categories
- Captures: confirmed catches from a trap.
- Trap alerts: battery, signal, and tilt alerts. Offline alerts are set on each trap (see below).
- Billing: failed payments, renewals, and plan changes.
- System updates: firmware releases and planned maintenance.
Channels
- Email: sent to your account email address.
- In-app: shown in the app's Inbox. The notification bell in the app header shows your unread-inbox count (the same number as the Inbox); open it to read in-app notifications. Scout-mode triggers and alerts are the exception: they appear in the trap's activity feed, not the Inbox, so they never count toward the bell.
- Push: mobile only; configure push in the mobile app (the toggle is disabled on web).
Mobile (Notification Settings)
In the mobile app, open Notification Settings:
- Notification Channels: toggle Push Notifications and Email Alerts.
- Alert Types: toggle Target detected, Animal captured, Low battery, and Device alerts. Scout triggers and alerts are not included. They stay in the activity feed. Offline alerts are set on each trap (see below).
- Alerts are sent immediately. There is no digest option.
Offline alerts (set on each trap)
Offline alerts are not part of the account-wide settings above. You turn them on for each trap, and the choice applies only to that trap and only to you.
- Web: open the trap, go to the Settings tab, and turn on the Offline alerts switch.
- Mobile: open the trap, go to the Settings tab, tap Device settings, and turn on Send offline alerts.
When the switch is on, you are notified when that trap goes offline and when it reconnects. See the Settings reference.
Push notifications also require phone-level permission for the OcuTrap app. See Using the mobile app. If permissions look correct and push still fails, try Resetting the mobile app.
Scout-mode triggers and alerts work differently from Captures and Trap alerts: they are recorded in the trap's activity feed only, and never send push or email, never appear in your Inbox, and never affect the notification-bell count. For how Scouting works and where to see photos while the door stays open, see Scouting mode.