Notification settings

The web app and the mobile app use the same names for these controls, in the same order.

• Web: open Settings and find the Notifications section.
• Mobile: open Notification Settings.

The settings apply to every trap you can see. Alerts arrive as they happen. There is no digest option.

How you get alerts

• Push Notifications: sent to your phone by the OcuTrap app. Push also needs permission on your phone (see the note below).
• Email Alerts: sent to your account email. The unsubscribe link in an alert email turns this off. Turn it back on here.
• In-app: every alert is listed in your Inbox. This is always on, and the web app shows it as "Always on" with no switch. The notification bell in the app header shows your unread-inbox count (the same number as the Inbox); open it to read in-app notifications. Scout-mode triggers and alerts are the exception: they appear in the trap's activity feed, not the Inbox, so they never count toward the bell.

Which alerts

Turn each kind of alert on or off:

• Target detected: an animal is detected, before the door closes.
• Animal captured: the door has closed on a catch. Capture reminders come with this.
• Low battery: the battery reaches 20% or 10%, or the trap powers off.
• Device alerts: the trap reports a problem, such as being tilted.

Each switch changes only its own alert. Turning one off on your phone keeps it off on the web, and the other way around. In the mobile app, a switch saves as soon as you flip it.

Two notes you may see under a switch:

• "On for some traps" means your traps do not all have the same setting. Flip the switch to set every trap the same way.
• "Add a trap to choose alerts." appears on the web app when your account has no traps yet. Email Alerts still works.

Scout triggers and alerts are not in this list. They stay in the activity feed. Offline alerts and outdoor temperature alerts are set on each trap (see below).

How the Inbox groups alerts

The Inbox lists alerts newest first under day headers: Today, Yesterday, then the date. Each row's title starts with the trap's name and says what is happening, for example "Barn trap shut down on low battery" or "Barn trap payment past due". A trap with no name reads "Unnamed trap".

The Inbox keeps one row per trap for each ongoing condition, so a draining battery is one row, not three.

• Battery, connection, temperature, capture reminder and target detected alerts are grouped. The row shows the newest alert. Open it to see the Earlier updates for the same trap.
• Each capture is its own row.
• The unread count counts rows. A new alert for the same condition makes its row unread again.
• A row is marked Resolved when the condition is over: the trap came back online, the trap has since reported a healthy battery, or the trap is no longer holding a capture. Resolved rows stay under All and no longer count as unread.
• Nothing is removed. The trap's Activity still lists every alert.

Offline alerts (set on each trap)

Offline alerts are not part of the account-wide settings above. You turn them on for each trap, and the choice applies only to that trap and only to you.

• Web: open the trap, go to the Settings tab, and turn on the Offline alerts switch.
• Mobile: open the trap, go to the Settings tab, tap Trap settings, and turn on Send offline alerts.

When the switch is on, you are notified when that trap goes offline and when it reconnects. See the Settings reference.

Scout-mode triggers and alerts work differently from the alerts above: they are recorded in the trap's activity feed only, and never send push or email, never appear in your Inbox, and never affect the notification-bell count. For how Scouting works and where to see photos while the door stays open, see Scouting mode.