Account and Billing

Update Individual Trap Subscriptions

If your trap’s subscription has been canceled or was never set up, you can start or renew it from the trap’s billing page. This keeps your OcuTrap connected and working at its best.

When You Might Need to Update

  • The trap shows Canceled or Inactive under Per-trap status on the Billing page
  • You’ve never started a subscription for this trap
  • Your subscription ended or payment failed

Update Your Subscription in a Few Steps

  1. Sign in
    Go to app.ocutrap.com and sign in.
  2. Open the trap’s billing page
    Select Billing in the sidebar. Find the trap under Per-trap status and select Manage. The page is titled Trap billing.
  3. Start or renew the subscription
    Under Cellular plan, pick Monthly or Annual, then complete checkout in Stripe. On a canceled or never-started trap the button reads Subscribe · Monthly or Subscribe · Annual.

Once finished, the trap shows Active and continues to work without interruption.

Tip: Each trap has its own subscription, so if you have more than one, repeat these steps for each trap you want to activate. The Billing page lists every trap you can see under Per-trap status.