Account and Billing

Update Individual Trap Subscriptions

If your trap’s subscription has been canceled or was never set up, you can easily start or renew it from your trap’s settings page. This keeps your OcuTrap connected and working at its best.

When You Might Need to Update

  • The Plan shows Canceled or is blank in your trap’s Device Info
  • You’ve never started a subscription for this trap
  • Your subscription ended or payment failed

Update Your Subscription in a Few Steps

  1. Sign in
    Go to app.ocutrap.com and sign in.
  2. Open the trap's Billing tab
    Open the trap from your fleet and select the Billing tab.
  3. Start or renew the subscription
    Choose a plan (Monthly or Annual), enter payment details, and complete checkout.

Once finished, your plan will show as Active, and your trap will continue to work without interruption.

Tip: Each trap has its own subscription, so if you have more than one, repeat these steps for each trap you want to activate. You can see all your active subscriptions in your account’s Stripe portal link.