On this page

What does not happen

  • The door does not reopen on a timer.
  • The door does not reopen if the animal calms down or stops moving.
  • The door does not reopen because of a cooldown or any sensor reading.
  • The trap does not auto-disarm itself or change state on its own.

You can be 15 minutes away or 15 hours away, and the trap will stay locked.

What you control

While a trap is Captured, the Controls card shows a red Captured · Animal inside banner in place of the arm-mode dropdown. Two buttons replace the door button:

ButtonWhat it does
Disarm & releaseOpens the door and returns the trap to Unarmed. The animal leaves. The app asks you to confirm first.
SnoozePuts off the next capture reminder. It does not move the door or change the trap's state.

Confirming a release

Tapping Disarm & release opens a Disarm & release? prompt. It reminds you that the trap disarms, the door opens, and you cannot undo this remotely. Tap Disarm & release again in the prompt to send the command. Close the prompt to cancel. Nothing is sent until you confirm.

The web app and the mobile app both ask for this confirmation.

Keeping the animal contained

You do not need to do anything to keep the door closed. The trap stays Captured and locked while you move it. Tap Disarm & release when you are ready to let the animal go. To disarm without opening the door, use the buttons on the trap (below).

On-trap buttons (v927+)

ButtonsFrom CapturedResult
User + Power (arm/disarm sequence)Disarm in placeUnarmed, door unchanged (stays closed)
User hold-open (press User once, then press again and hold; door opens ~7 s later)Release doorDoor opens and trap returns to Unarmed, same as Disarm & release in the app. Use this to free the animal, not User+Power

Do not confuse the two: User+Power disarms without opening. To release an animal, use Disarm & release in the app or the hold-open button sequence on the trap.

For full step-by-step instructions on both sequences, see Using the buttons on the trap.

What you'll see in the app while captured

  • Trap card status reads Captured / Closed.
  • You'll get repeat reminders for up to 48 hours so a captured animal isn't forgotten. They stop after 48 hours by design.
  • Request image still works if you want a fresh photo of the captured animal.

Common questions

Q: If I'm out of cell range, will the trap eventually open? No. The trap holds locally. Without a cloud command, the door does not move.

Q: If the battery dies while captured, does the door open? No. The latch is mechanical; loss of power does not release it.

Q: Can I close a trap that's already in Captured state? The door is already closed. While the trap is Captured, the app shows Disarm & release instead of Close door, so there is nothing to close.

Q: How do I get the trap ready for the next capture? After you confirm Disarm & release, the trap is Unarmed with the door open. Choose Armed in the arm-mode dropdown on the Controls card to set it for the next capture.

See also