OcuTrap Knowledge Base
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Using the mobile app

Download the OcuTrap mobile app, sign in, and turn on push notifications so you never miss a capture.

On this page

The OcuTrap mobile app lets you run your traps from your phone. Manage traps, view captures, control the door, adjust settings, and see trap locations. The app also sends push notifications when something happens.

Download the App

Sign In

The mobile app uses the same account as the web app:

What You Can Do

From the mobile app you can:

What is different from the web app

Most features work the same on web and mobile. These are the differences:

  • Fleet Activity log: the Activity page that covers all your traps is on the web app only. In the mobile app, each trap has its own Activity tab.
  • Subscriptions on iPhone and iPad: you can see your billing status in the app, but subscriptions are managed on the web. The app opens Safari so you can subscribe or manage your plan on the web.
  • Push notifications: these come from the mobile app only. The web app shows alerts in the Inbox and by email.

Finding Your Way Around

The Traps tab

The tiles at the top of the Traps tab count your traps: Total and Online. A Billing issues tile appears only when a trap has a billing issue: a payment that is past due, a suspended trap, or a trap with no subscription yet. Tap it to open Billing. When all your traps are paid up, the tile is hidden. You can always open Billing from Settings, under Manage.

Below the tiles, Needs your attention sorts traps into tabs. Offline, Captured, and Alert always show. A Billing tab appears only when a trap has a billing issue, and it lists the same traps the Billing issues tile counts. The list opens on Captured when a trap is holding an animal, then on the first tab that has a trap in it.

The trap list

Tap View all traps on the Traps tab to open the full list.

  • Type in Search traps to find a trap by name, label, Device ID, organization, or group.
  • Chips above the list filter by status: All, Online, Offline, Captured, Flagged, Billing issues, Armed or scouting, and Manual.
  • The Sort button beside the search field shows the current order, for example "Sort: Last activity". Tap it to choose Last activity, Name, Org group, Nearest, or Status.
  • If no trap matches, tap Clear filters to reset the search, the status filter, and the sort.

Settings

The Settings tab lists things in this order:

  1. Your account. Tap it to edit your profile.
  2. Manage
  3. Notifications
  4. Units & location
  5. Appearance, which holds Theme and Text size
  6. Sign out, then the Danger zone with Delete account

The Map

Open the Map tab to see where your traps are. Three controls sit on the map:

  • Fit all traps: a round button that zooms the map so every trap with a location is in view.
  • My location: a round button that centers the map on you. It appears only when Show my location on map is on in the app's Settings and you have allowed location access for the OcuTrap app on your phone.
  • Trail: one control that reads "Trail: Off" or "Trail:" followed by a trap's name. Tap it and pick a trap to see where that trap reported its location over the last 7 days. Pick "Off" to hide the trail.

Tap a trap's pin, then View trap details to open that trap.

Where traps sit close together, the map shows one bubble with a count. Tap it to list them, under a title such as "3 traps here". Tap a trap in the list to open it, or tap Zoom to these traps.

Turn On Push Notifications

Push notifications are the fastest way to know about a capture. Two things need to be on:

  1. In the app: open Notification Settings and turn on Push Notifications under How you get alerts. Then, under Which alerts, turn on the alerts you care about (Target detected, Animal captured, Low battery, Device alerts). See Notification settings.
  2. On your phone: allow notifications for the OcuTrap app.
    • iOS: Settings → Notifications → OcuTrap → Allow Notifications.
    • Android: Settings → Apps → OcuTrap → Notifications.

If you're set up for push but not receiving alerts, the phone-level permission in the step above is the most common thing to check. If that looks right and alerts still don't arrive, try Resetting the mobile app.

See also