Sharing traps

You can share a trap with another OcuTrap account for remote monitoring and control.

Requirements

The user sharing the trap must have an OcuTrap account.
The recipient must also have an OcuTrap account with a valid email address.

Log into your OcuTrap account and open the trap you want to share.
Open the trap's Sharing tab.
Enter the recipient’s valid email address.
If you're the trap owner, choose the manager level for this person: Standard Manager or Full Manager (see User levels).
Send the invitation.

You cannot share with yourself or double-share the same trap.

Sharing sends the recipient an email invitation. Until they accept it, they appear in the trap's Shared With list with a Pending indicator. They don't have access to the trap yet. Once they accept from their email, the trap shows up in their account with the access level you chose.

You stay in control of every share at any time:

Cancel invite: remove a pending invitation before it's accepted.
Remove access: revoke an accepted user's access whenever you need to.

Trap owners and managers can cancel a pending invite or revoke access at any time.

Invite links are single use. If you open a link that was already used or is no longer valid, the app tells you so. If you already accepted the invite, the trap is already on your account.

Once shared, the recipient will have access based on their user level. To learn more about different access levels, see the User levels page.

Organizations

An organization lets a team view and manage the same traps. These rules apply to traps and invites in an organization:

Removing a member keeps their traps linked. When a member is removed from an organization, the traps that member owns stay in the organization, and the organization's owners keep their access to them.
A trap's owner can remove their own trap from an organization at any time. This is true even if the owner is no longer a member of that organization. An organization owner can also remove any trap from the organization. Nobody else can.
A trap the organization pays for stays in the organization until that ends. The app says: "The organization pays for this trap. Its primary owner can stop organization billing on the trap's Billing page." Organization billing is no longer offered for new traps. See Organizations and billing.
Organization invite links are single use. If you open a link that was already used or is no longer valid, the app tells you so. If you already accepted the invite, the organization is already on your account.
You can resend a pending organization invite. An owner, or a manager who can manage members, can resend the invite email from the organization's members list, on the web app and in the mobile app. Use the resend button next to the pending invite. The mobile app tells you whether the email was sent.

Primary owner

Each organization has one primary owner. The members list labels that person Primary owner. An organization gives people access to traps; it does not change who pays. Each trap's owner pays for it. See Organizations and billing.

Only the primary owner can transfer ownership or delete the organization. Other owners can do everything else an owner does.
The primary owner cannot be demoted or removed. They transfer ownership first.
Transfer ownership makes a manager the primary owner. The former primary owner becomes a manager.
To hand over to another owner, the primary owner demotes that owner to manager first, then transfers ownership to them.
On the web app, the other owners see who the primary owner is in the Delete organization section. They do not get a Delete button.

Member actions

On the web app, each member's row in the organization's members list has an actions menu. What it offers depends on your role and theirs: Let manage members or Stop managing members, Promote to owner, Demote to manager, Transfer ownership (primary owner only), and Remove member.

Organization invites

Only an owner can give permission to manage members in an invite. When a manager sends an invite on the web app, Can manage members is turned off and cannot be changed. An owner can turn it on after the person joins.
An invite depends on the person who sent it. If the sender is removed from the organization, or loses the role or permission they used to send it, the invite stops working. The link then says it was already used or is no longer valid. Ask an owner, or a manager who can manage members, to send a new invite.

Removing your trap from an organization

To remove a trap you own from an organization, use the web app:

Open the trap and go to the Settings tab.
Find the Organizations section. It lists each organization the trap is linked to.
Select Remove from organization next to the organization.
Confirm with Remove from organization. Select Keep in organization to cancel.

People who reach the trap only through that organization lose access. You keep the trap, its images and its shares.