On this page

You delete a photo from the image viewer, the full-screen view that opens when you select a photo. The steps are the same from a trap's Images tab and from the Images page that shows all your traps.

Only the trap's owner can delete its images. If a trap is shared with you, you can view its photos but you will not see the delete button.

Steps

  1. Open Images, or open a trap and go to its Images tab.
  2. Select the photo you want to remove. It opens in the image viewer.
  3. Select the Delete image button (the trash icon) in the viewer toolbar.
  4. Confirm in the Delete this image? prompt.
    • Web: select Delete image. Select Keep image to cancel.
    • Mobile: tap Delete. Tap Keep image to cancel.

The photo disappears from the gallery right away.

Important notes

  • Image deletion is permanent and cannot be undone. The photo is removed from your gallery and deleted from storage.
  • The matching activity entry stays in the trap's history. Only the photo is removed.
  • Deleting an image does not affect trap operation, settings, or status.
  • The delete button appears per photo. On the Images page you may see it on photos from traps you own and not on photos from traps shared with you.

Troubleshooting

  • The delete button does not appear. You are not the owner of that trap. Ask the owner to delete the photo.
  • The image does not disappear after deletion. Check your internet connection, then refresh the page or reopen the app.

For everything else you can do with photos, see Images. Still stuck? Contact support.